Quick guide: Sign in safely to your Gemini account
This article walks you through logging into your Gemini account, step-by-step troubleshooting, and security best practices to protect your funds and personal information. The instructions below are for the web experience and also apply to the mobile app with minor UI differences.
1. What you need before signing in
- Registered email address or username
- Password you created when you signed up
- Access to your two-factor authentication method (Authenticator app, SMS, or security key)
2. Step-by-step login
- Open Gemini in your browser at the official URL and verify the domain carefully (look for the lock icon).
- Click Sign in or navigate to the login form.
- Enter your email and password, then click Continue or Sign in.
- If prompted, complete two-factor authentication using your preferred method.
- After successful authentication you'll land in your dashboard. Consider confirming recent activity if you haven’t logged in for a while.
3. Troubleshooting common issues
Forgot password
If you forget your password, use the "Forgot password" link on the sign-in page to request a reset email. Follow the link in the email and choose a strong, unique password.
Not receiving 2FA codes
Check that your device has network connectivity and that the time is set to automatic (important for TOTP apps). If using SMS, confirm the phone number on file is current. If problems persist, contact support and be ready to verify identity.
Suspicious activity
If you notice unfamiliar logins, immediately change your password, revoke API keys and connected apps, and contact Gemini Support. Consider moving funds to a secure cold wallet if you suspect compromise.
4. Best practices for account security
- Use a password manager to generate and store long, unique passwords.